WARRANTY DETAILS

Asian Paints Limited ("Company") Royale Faucets used in normal residential and non-residential segments are warranted to be free of defects in the material and workmanship for the period of time set forth in the warranty coverage table as detailed below, commencing from the date of sale of Asian Paints Limited Faucets products to the original purchaser.

Commercial Use:7 years
Residential Use:12 years
  • The warranty period is not renewed or extended on supply of the spare parts during the warranty. The company will at sole discretion, repair or replace any defective component or part of product with or without cost.
  • The warranty shall commence on the date that the consumer telephonically lodges his warranty with the company by contacting 1800-266-2079 and furnishing all the purchase and personal details requested by the company ("the commencement date"), within 15 days of purchase.
  • The Company or its Authorized Service Franchisee solely can service/repair the product.
  • The warranty becomes null and void if installation is not done by qualified and experienced technician and/or as per the installation procedure laid down by the Company.
  • Hoses, rubber parts, plastic parts and consumable are not included in warranty.
  • This warranty is applicable only if the customer shows proof of purchase or the warranty registration number mentioned in the e-warranty card.
  • This warranty will cover only manufacturing defects of the product and will not cover any defects arising out of factors out of control of the company like insufficient water pressure, high water impurities / hardness, breakage of parts due to excessive force etc. In no event shall the liability of the company exceed the purchase price of the product. Improper care and cleaning will void the warranty.
  • This is Asian Paints Limited Faucet exclusive written warranty.

MAINTENANCE GUIDE

Care and cleaning guideline for Royale Faucets

Dos
  • Clean the fitting with just a little soap or mild detergent (such as dish washing soap) and a soft dampened sponge or cloth. Then simply rinse off and wipe dry. You can prevent lime scale by drying the fitting after each use.
  • Always test your cleaning solution on an inconspicuous area on the product before applying on the entire surface.
  • The ideal cleaning technique is to always blot dry any water from metal surfaces. Allowing water to evaporate on metal will form water deposits.
  • It is important to use a dabbing action to dry metal, not an abrasive or rubbing action. Cleaning with a damp sponge and buff drying should keep your faucet looking beautiful and spotless.
Don’ts
  • Do not use any abrasive sponges or scouring agents for cleaning.
  • We also advise against the use of cleaning agents containing ammonia, bleach, acids, waxes, alcohol, solvents or other products not recommended for chrome. Most toilet cleaning products have high acidic content which can damage the chrome finish, leaving it dull and scratched; hence they should be strictly avoided.
E-warranty Registration